Self-checking Service   >   Error Code

Error Code




  • Error 2
  • Head disconnected.
    Check if the head is fixed into the handle tightly. (If this continues, please contact us)











  • Error 3
  • Please contact us.



  • Error 5
  • Please contact us.



  • Error 7
  • Restart the device. It will automatically select the mode that you used last time. Temporary use.
    Please contact us.





  • Error 8
  • Restart the device. It will automatically select the mode that you used last time. Temporary use.
    Please contact us.





  • Error 10
  • Switch error.
    Place the head in a position where the switch is not pressed down. (If this continues, please contact us)





  • Error 11
  • Switch error.
    Place the head in a position where the switch is not pressed down. (If this continues, please contact us)











  • Error 3
  • Please contact us.



  • Error 5
  • Please contact us.



  • Error 7
  • Restart the device. It will automatically select the mode that you used last time. Temporary use.
    Please contact us.





  • Error 8
  • Restart the device. It will automatically select the mode that you used last time. Temporary use.
    Please contact us.





  • Error 10
  • Switch error.
    Place the head in a position where the switch is not pressed down. (If this continues, please contact us)





  • Error 11
  • Switch error.
    Place the head in a position where the switch is not pressed down. (If this continues, please contact us)











  • Error 2
  • Head disconnected.
    Check if the head is fixed into the handle tightly.
    Check if the head exchange handle is fixed on the connecter.






  • Error 3
  • Contact us please.










  • Error 015
  • Contact us please.
    Please contact us.





  • Error 022
  • Shockwave Fail.
    Please contact us.






  • Error 030
  • Camera Fail.
    Please contact us.






  • Alarm 001
  • X-ray Reset.
    Press the Reset button in X-ray part.






  • Alarm 002
  • Converter Change.
    Converter Change.







Q&A




  • System doesn’t work after turn on.
  • Check if the head is fixed into the handle tightly. (Error2)





  • Shockwave generates irregularly.
  • Please exchange the Electrode.





  • Shockwave generates irregularly even after exchanging the Electrode.
  • Please exchange the distilled water fitly. (Exchange after using 7,000~10,000 shots)





If you have any problem while using device, please contact us.
Customer Service
sales@hntmedical.co.kr
82 2 6952 2584